Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant
- September 27, 2019
- Posted by crosbyru
- Comments Off on Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant
A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.